Miele UK Reviews
(Rated by 12 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.6
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.4
- Price & Quality4.8
- Shipping & Delivery4.4
- Customer Service4.5
- Return Policy4.7
Recent Customer Reviews (12)
Ronald Arredondo
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Stephanie Sanders
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Lea Klein
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Mikki Huskey
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Tabitha Hardy
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Jonas Mauer
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Dirk Eichel
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Delmo Mazzanti
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Johanna Bach
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Dennis Benford
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Miele UK Pros & Cons
Pros
1
High Product Quality and Durability: Miele appliances are known for their exceptional quality, longevity (tested for up to 20 years), and robust construction, which justifies their premium price.
2
Innovative Technology: The brand integrates advanced features such as app control and voice control through Alexa, enhancing convenience.
3
Energy Efficiency: Miele appliances are designed to reduce energy consumption, benefiting both the environment and utility bills.
4
Good Warranty and Support: Offers up to 5 years of warranty, with generally responsive customer service and professional technicians.
5
Positive Customer Service Experiences: Some customers report polite, knowledgeable technicians and effective service.
CONS
1
High Cost: The premium price of Miele products and expensive parts can make repairs economically unviable.
2
Mixed Customer Service Reviews: Some customers experience unhelpful, slow, or frustrating customer service and refund processes.
3
Reliability Concerns: There are reports of breakdowns, especially with certain appliances, leading to dissatisfaction and uneconomical repairs.
4
Product Repair Difficulty: Parts and support are costly; some customers find repair attempts ineffective, leading to product disposal rather than repair.
5
Inconsistent Product Quality: Some reports indicate certain products arrived defective or have been unreliable shortly after purchase.
Miele UK Features and Benefits
Features
High Product Quality and Durability
Miele appliances are known for their exceptional quality, longevity (tested for up to 20 years), and robust construction, which justifies their premium price.
Innovative Technology
The brand integrates advanced features such as app control and voice control through Alexa, enhancing convenience.
Energy Efficiency
Miele appliances are designed to reduce energy consumption, benefiting both the environment and utility bills.
Good Warranty and Support
Offers up to 5 years of warranty, with generally responsive customer service and professional technicians.
Positive Customer Service Experiences
Some customers report polite, knowledgeable technicians and effective service.
FoodView camera system
Allows users to see inside the fridge anytime via the Miele app for efficient shopping and reducing food waste.
Remote control via Miele app
Enables adjusting settings, activating modes, and receiving alerts remotely.
Voice command and ActiveDoor
Doors open with a gentle tap or voice command, adapting to obstacles for convenience.
Smart Food ID
Oven camera recognizes food and automatically suggests settings for ideal cooking.
CookAssist
Step-by-step cooking guidance via the app and temperature control for perfect results.
Smart kitchen ecosystem
Devices work together seamlessly, synchronized via app or voice assistant.
Durability
Appliances are tested to last up to 20 years, ensuring reliability.
EcoDry technology
Lowers energy consumption and drying times in tumble dryers throughout the product life.
AutoDos with PowerDisk
Automatic dispensing of detergent in dishwashers for optimal washing.
Load sensing
Intelligent adjustment to load and soil levels for efficient cleaning.
FragranceDos system
Adds pleasant fragrances to laundry in dryers.
High condensation efficiency
Minimal moisture release into the room during drying.
Clean lines and timeless elegance
Coordinated design for diverse kitchen styles.
Intuitive controls
Options include rotary switches, sensor controls, and high-resolution touch displays.
Convenient programs
Easy and fun operation with reliable automatic programs.
Fast and efficient after-sales service
Personalized instructions and professional cleaning available.
Long-term customer loyalty
Proven appliance reliability builds trust worldwide.
Cancellation before dispatch
Full refund if cancellation received before order dispatch.
30-day right to return
Customers have a 30-day right to return, which is separate from statutory rights.
Faulty items
For faulty products under guarantee, Miele will arrange inspection and necessary repairs or replacements; this does not affect statutory rights.
Refund timeline
Refunds are processed within 14 days of cancellation.